S
siteproteX
A SignToDesign brand

Just website
maintenance.
We grow websites.

Beyond ticket-based fixes — a structured, monthly engine that protects your investment and quietly compounds your website's value, every single month.

128+
Sites under care
12 yrs
Since 2014
11
Dedicated team
100%
In-house, Bangalore
Prepared for You • By Jayan Varghese, Managing Director • siteprotex.com
01 The reality

Most websites die a
slow, silent death.

Six months after launch, the typical website starts decaying. Not all at once — quietly. By the time you notice, you've lost rankings, customers, and trust.

🐌

Speed drops

Page weight grows, scripts pile up, mobile experience suffers.

🔓

Security gaps open

Outdated plugins, expired SSL, unpatched cores — quiet doors for attackers.

📉

Rankings slip

Content stays static, competitors publish, Google notices.

⚠️

Forms break

Leads stop coming. Nobody knows for weeks. Sometimes months.

💸

Renewals get missed

Domain expires. Hosting cuts off. Recovery is panic and money.

🎯

Conversions stall

Nobody is optimising. The site you launched is the site you have — forever.

02 The siteproteX way

We don't just fix tickets.
We protect, optimise, improve
and grow your website.

Twelve pillars working in the background — so your website becomes a quietly compounding asset, not a liability.

01
🎫

SLA-driven updates

02
🔬

Structured QA testing

03
🔄

Renewal & infra management

04
⚡

Performance optimisation

05
🔍

Continual on-page SEO

06
📈

Monthly improvement cycle

07
🪟

ClientZone360 portal

08
💬

Dedicated WhatsApp group

09
📊

Weekly & monthly reports

10
🎥

Monthly strategy Zoom

11
⚡

Priority dev access

12
🤝

Third-party coordination

01 Pillar One

Every request, tracked.
Every promise, timed.

Email, WhatsApp, phone — every request becomes a ticket the moment it lands. With a clock attached.

🔥

Critical

Site down, payment broken

< 4 hr
⚙️

Standard

Content update, form change

< 24 hr
🌱

Enhancement

New section, new page

3–5 days

Business hours: Mon–Fri 10am–6pm, Sat 10am–1pm. SLA pauses outside hours.

clientzone.siteprotex.com/tickets
AllActiveClosed
#2847 Update pricing on homepage In Progress 2h 14m
#2846 Contact form not sending Resolved 38m
#2845 Add new team member photo New — SLA
#2844 Blog post: monthly newsletter Resolved 4h 02m
#2843 SSL renewal — auto-handled Resolved Auto
SLA compliance this month 98.2% ✓
02 Pillar Two

While you sleep,
Raj is testing
your website.

Most agencies wait for you to report a broken form. We catch it before your visitors do.

Every site under SiteProteX care goes through a structured QA cycle led by Raj — a checklist of 40+ items run on a regular cadence.

✓All forms submitting & routing correctly
✓Every link checked (no 404s)
✓Mobile rendering across devices
✓Cross-browser compatibility
✓Page load & Core Web Vitals
✓Security headers & SSL validity
✓Backup integrity verified
✓Plugin/core version compliance
qa.signtodesign.com / session #142
RUN: Today 06:42
Health
94/100
▲ 6 since last
Checks passed
42/44
2 warnings
Tester
Raj
SPX QA Lead
Issues caught (resolved)
Contact form spam protectionFixed
Mobile menu overlap on iOSFixed
Blog page load: 3.4sIn queue
03 Pillar Three

Never miss a renewal.
Never lose a domain.

Domain expiry is the most expensive mistake in digital. We track every renewal across your stack — and remind, recover, renew.

Led by Divya R, our renewal manager runs a daily dashboard. You get the first nudge 60 days before anything is due to lapse.

✓Domain registrations & transfers
✓Hosting subscriptions
✓SSL certificates
✓Business email plans
✓CMS subscriptions (Wix, etc.)
✓DNS & nameserver management
04 Pillar Four

Speed is not optional.
Especially on mobile.

A 1-second delay drops mobile conversions by 20%. We measure, optimise, and protect your Core Web Vitals continuously.

Every month, we run PageSpeed Insights against your top 5 pages — and fix what's slipping.

✓Image compression & WebP conversion
✓Lazy-loading & deferred scripts
✓CDN & caching configuration
✓Mobile responsiveness audit
✓Core Web Vitals tracking
✓Render-blocking removal
PageSpeed Score — Mobile
42
Before
When you came to us
→
91
After
Month 3 of care
Real Client • Manufacturing Exporter

Homepage LCP improved from 4.2s → 1.6s. Mobile bounce rate dropped 31% in 90 days. They didn't change the design — we just made it fast.

05 Pillar Five

SEO is not
a one-time project.
It's a monthly discipline.

On-page SEO drifts. Titles get edited, alts get forgotten, schema breaks. We run a checklist every month against every page that matters.

Not chasing algorithms — building a clean, healthy site that Google keeps trusting.

What we DON'T do

We don't promise "Page 1 in 30 days." Anyone who does is selling smoke. We do the unglamorous foundational work — and your rankings reflect it over time.

clientzone.siteprotex.com/seo
May 2026
Meta titles — all pages unique & under 60 chars ✓ 23/23
Meta descriptions present ✓ 23/23
Image alt text coverage ⚠ 188/210
Schema markup (Organization, LocalBusiness) ✓ Live
XML sitemap submitted & indexed ✓ Fresh
Internal linking — orphan pages ✓ 0 found
Mobile usability — Search Console ✓ Clean
06 Our flagship pillar

Your website gets
measurably better
every single month.

This is the one thing nobody else does. Every month, we don't just maintain — we propose, discuss, and ship one structured improvement to your site.

🔬
STEP 01

Analyse

We study analytics, heatmaps, last month's tickets & QA reports.

💡
STEP 02

Suggest

3 prioritised improvement ideas, ranked by impact vs effort.

🗣️
STEP 03

Discuss

30-min monthly call. You pick what we ship this month.

🔨
STEP 04

Implement

Designed, built & QA'd inside the regular monthly window.

📊
STEP 05

Measure

30 days later, the next analysis shows what changed.

Month 1 — Real example

Added trust badges + client logos near CTA. Lead form CTR +23%.

Month 4 — Real example

Restructured services menu, added comparison table. Service page bounce −41%.

Month 9 — Real example

Built case study microsite. 3 enterprise leads in 60 days.

12 months in, our average client's website is unrecognisably better — without ever doing a "redesign".

07 Pillar Seven

Your entire website life.
One screen.

ClientZone360 is your private portal. Tickets, reports, renewals, assets, recommendations, invoices, performance — all in one place. 24/7.

✓Tickets & SLA tracker
✓Monthly performance reports
✓Renewal calendar
✓Brand assets & logos library
✓Improvement recommendations
✓Invoices & payment history
✓Speed & uptime monitoring
✓SEO health snapshots

clientzone.siteprotex.com — your dedicated login, refreshed daily.

clientzone.siteprotex.com
OverviewTicketsReportsRenewals
Uptime (30d)
99.97%
All green
Open tickets
2
Within SLA
Mobile speed
91
▲ +4
Next renewal
SSL
22 Aug
This month's
improvement
Testimonials
section
In progress
SEO health
94/100
▲ +2
💡 Recommendation — Your contact page bounce rate is 67%. We propose adding a short FAQ section. Discuss in next Zoom?
08 Pillar Eight

Real humans.
Real responses.
On WhatsApp.

No support portals. No ticket forms. You message us like you message a friend — and the right person on our team replies within minutes.

Every SPX client gets a dedicated WhatsApp group with their Client Relationship Manager + the developer assigned to their site + a backup. So you're never stuck on one person's leave day.

Your typical group includes
👤 You + your team
👤 Account Manager (your single point of contact)
👤 Assigned developer (the one who actually works on your site)
👤 Backup developer (so you're never blocked)
👤 Jayan (escalation, when needed)
09 Pillar Nine

You always know
what's happening
with your website.

No "What did we pay for?" moments. Ever.

📲

Weekly snapshot on WhatsApp

Every Monday morning — last week's tickets closed, uptime, speed scores, what's queued. 60-second read.

📄

Monthly performance report

A detailed PDF on the 1st of every month. Traffic, conversions, SEO movement, QA findings, what we shipped, what's next.

YourBrand
Monthly Performance Report
April 2026
siteproteX
Site Health
Uptime99.97%
Avg response time412ms
Mobile PageSpeed91 / 100
Activity
Tickets resolved18
Within SLA100%
QA checks run2
This Month's Improvement
Trust badges + client logo strip near homepage CTA → CTR +23%
Next Month
Proposing: short FAQ block on contact page (bounce rate intervention)
09 The Monthly Report · Decoded

Your monthly report,
decoded.

One PDF. Seven sections. Zero ambiguity. Here's exactly what lands in your inbox on the 1st of every month — and why each part matters.

1
YourBrand
Monthly Performance Report · April 2026
siteproteX
Report #14 · Care Plus
2
Executive Summary
Health96/100
Uptime99.97%
Speed91 ▲
3
Activity · April 1–30
Tickets resolved18
Within SLA100%
Avg first response0h 42m
QA cycles run2
4
Performance · Core Web Vitals
PageSpeed Mobile91 ▲ +4
PageSpeed Desktop97 ▲ +1
LCP · mobile1.6s · Good
CLS · mobile0.04 · Good
5
SEO Health
Meta titles & descriptions23/23 ✓
Schema markupActive ✓
Image alt coverage89% · in-progress
Indexed pages (GSC)47 · +2
6
This Month's Improvement · Shipped

Trust badges + client logo strip placed near the homepage CTA, with subtle entrance animation on scroll.

Result · Lead form CTR +23% · avg time-on-page +18%
7
Proposed for May

Short FAQ accordion on /contact page — addresses 67% bounce rate observed in March–April. Est. build: 2 days. Decide at our 7 May Zoom.

1

Header & identity

Your brand, the period, the report number. Every report is archived in ClientZone360 forever — so you can compare any two months, anytime.

2

30-second status

If everything's green here, you don't need to read the rest. Three numbers tell you whether your site is healthy this month.

3

Receipts of work done

Every ticket counted. SLA compliance reported. This is exactly what your monthly retainer covered — in plain numbers, not promises.

4

Performance · hard numbers

Pulled straight from Google's Core Web Vitals — the same numbers Google uses to rank you. Not our opinions, not vanity metrics.

5

SEO health · honest

Green where we're solid. Amber where we're actively fixing. We flag our own weak spots — you're never surprised three months later.

6

The compounding move

The one structured improvement we shipped this month — with measurable business impact. Twelve of these in a year is what creates a different website.

7

Your decision · next month

We arrive at your monthly Zoom with this proposal already drafted & scoped. You spend 5 minutes deciding — not 5 days briefing.

10 Pillar Ten

30 minutes
that shape the
next 30 days.

Once a month, your Account Manager hops on a Zoom with you and walks through everything — calmly, structurally, and with a clear plan for what's coming.

Typical agenda
00:005 min — Last month review (tickets, QA, uptime)
05:005 min — Performance, SEO, analytics signal
10:0010 min — Improvement options for this month
20:005 min — Your priorities, business changes, asks
25:005 min — Confirm plan, locked deliverables
🎥 YourBrand × siteproteX — Monthly Strategy REC 28:42
JV
Jayan (SPX)
🎤
SV
Savithri (AM)
🎤
YB
You (CEO)
🎤
TM
Your marketing lead
🔇
🎤
📹
💬
👥
📞

Recording sent to ClientZone360 within 1 hour. Notes & action items follow on WhatsApp.

11 Pillar Eleven

Need a landing page
by next Tuesday?
You jump the queue.

SPX clients get priority access to the entire SignToDesign development team — the same designers and developers who build for our InstaWeb clients.

Same hourly rate as walk-ins. 3× faster delivery — because you're already in the system, with brand assets, access credentials, and an account manager who knows you.

🚀 Campaign landing pages

For Google Ads, LinkedIn, events. Typical turnaround: 3–5 working days.

⚙️ New functionality

Calculators, forms, search, gated content, integrations. Scoped & quoted within 48 hrs.

📄 Full new pages

Service pages, case studies, microsites. Designed, written, built & QA'd in-house.

12 Pillar Twelve

We speak tech.
So you don't have to.

Every business now has a digital marketing agency, a payment gateway, an analytics consultant, a CRM, an ERP — and somebody has to talk to all of them.

We sit in those conversations. We translate the requests. We test the integrations. We make sure your website is the calm centre of your digital stack — not the bottleneck.

No additional fees. This is part of being on care.

Real scenarios we handle

💳 Payment gateway integration

"Razorpay wants a webhook URL." We coordinate with their tech team, test the flow, confirm the receipts land in your CRM.

📣 Digital marketing agency handoff

"Your ads agency needs GTM and Pixel set up." We give them clean tracking, scoped permissions, & verify events firing correctly.

🔌 CRM / ERP / Tally integration

"Leads from website need to land in Zoho." We build the bridge, test edge cases, document the flow.

🌐 DNS, hosting & vendor migrations

"We're moving from GoDaddy to AWS." We plan it, execute it during low-traffic hours, with zero downtime.

Razorpay Google Ads Meta Zoho HubSpot Mailchimp Tally GoDaddy AWS Cloudflare
03 Side by side

Typical website maintenance.
Then there's siteproteX.

Typical maintenance company
siteproteX
Ticket SLA
✕ "We'll get back to you"
✓ 4-hour critical, 24-hour standard
QA testing cycle
✕ Reactive — only on complaint
✓ Structured 44-point checklist, run on cadence
Renewal management
✕ Your problem when it lapses
✓ 60-day advance reminders, done for you
Speed & performance
✕ Once at launch, never again
✓ Monthly PageSpeed audits & fixes
On-page SEO
✕ Sold as a separate paid project
✓ Monthly checklist, included
Monthly improvement
✕ Doesn't exist
✓ Analyse → Suggest → Discuss → Ship → Measure
Client portal
✕ Email threads
✓ ClientZone360 — everything in one place
Communication
✕ Support@helpdesk address
✓ Dedicated WhatsApp group + named CRM
Reporting
✕ Silent until invoice
✓ Weekly snapshot + monthly PDF
Strategy review
✕ None
✓ Monthly 30-minute Zoom
Priority dev access
✕ Stand in line
✓ Same team, faster turnaround
Third-party coordination
✕ "Not our job"
✓ We sit in those calls. Free.
04 Investment

Plans that match
where you are.

Four standard tiers + Custom. Annual plans for stability. Monthly plans for active growth. Move up as your business demands more.

Basic
For businesses that only want website stability.
₹ 12,000 /year
+ GST · for small sites (1–5 pages)
  • Technical maintenance — speed, uptime, bug fixes
  • Security — malware protection, backups
  • Hosting / infra coordination
  • Content updates
  • Monthly improvement
  • Strategy calls
Essential
For businesses that need regular updates but not active growth.
₹ 18,000 /year
+ GST · for small sites (1–5 pages)
  • Everything in Basic
  • Content updates — text, images, basic edits
  • Monthly support handling
  • Renewal management
  • Monthly improvement
  • Strategy calls
Most Popular
Growth
For businesses that want their website to improve every month.
₹ 7,500 /month
or ₹22,500 quarterly · save 10%
  • Everything in Essential
  • Structured monthly improvement roadmap ⭐
  • 1 core improvement / month
  • Ongoing UX, performance & conversion optimisation
  • Monthly progress update
  • ClientZone360 portal access
  • Dedicated WhatsApp group
Growth Plus
For businesses that want faster execution and more changes.
₹ 12,000 /month
or ₹36,000 quarterly · save 10%
  • Everything in Growth
  • Up to 3 improvements / month
  • Priority execution
  • Faster turnaround cycles
  • Monthly 30-min strategy Zoom
  • Priority dev access
Custom
For larger or structured businesses with specific needs.
✓ Dedicated improvement roadmap
✓ Flexible scope, mapped to business goals
✓ Multi-site / e-commerce supported
✓ Third-party integration coordination
✓ Tighter SLAs & priority queue
✓ Direct line to Jayan (escalation)
Let's talk
Custom pricing

All plans: no setup fee · transparent invoicing via ClientZone360 · upgrade anytime

→ Let's begin

Welcome to
peace of mind.

Twelve pillars. One dedicated team. A website that quietly gets better, month after month — while you focus on running your business.

Start Care Plus → Book a discovery call
Email jayan@signtodesign.com
WhatsApp +91 99625 32282
Website siteprotex.com
Bangalore SignToDesign Pvt Ltd

Thank you · siteproteX · A SignToDesign Brand · Since 2014

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